Shipping Policy
- Processing Time: Orders are processed within 1-3 business days after payment confirmation.
- Shipping Time: Estimated delivery is 7-14 business days depending on the destination.
- Shipping Fees: Shipping costs are calculated and are non-refundable once an order has been processed.
Order Cancellations
- Orders can be canceled within 24 hours of purchase for a full refund.
- After 24 hours, cancellations are subject to a non-refundable shipping fee if the order has already been processed.
- If the order has already shipped, cancellations are not possible—customers must request a return after receiving the item.
Refund & Return Policy
We accept returns within 30 days of delivery under the following conditions:
- The item must be unused, in original packaging, and in resellable condition.
- Return shipping costs are the responsibility of the customer.
- A restocking fee of 15% may apply to cover handling costs.
Non-Refundable Items
- Shipping fees
- Digital/downloadable products
- Items marked as Final Sale
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will offer a replacement or refund at no extra cost.
How to Request a Return
- Email us with your order number and reason for return.
- Our team will provide return instructions.
- Once we receive the returned item, we will process your refund or exchange within 5 business days.